Frequently Answered Questions

Yes, we do! We currently deliver within a 2.5 mile radius for any of our boutiques. Please follow the link to place an order or reserve an order for collection. There is no minimum order requirement for donuts or pastries. For larger corporate orders, we offer a 10% discount on orders of 50+ donuts, which can be arranged separately here.

We don’t take reservations. Across our boutiques, we have small seating areas where you can sit in and enjoy your treats. Even if there are no spaces immediately available, it doesn’t tend to take long for a table to clear, or you are welcome to take your order away.

Our Oxford St boutique is fully accessible, while our Charing Cross Road boutique can be accessed step-free via the Great Newport Street side entrance. For our Carnaby St and Strand boutiques, a ramp can be requested upon arrival for entrance. Please speak to our team upon arrival or contact us in advance if you require any assistance. We’re always happy to help!

Whilst we always have items available from the moment we open, our full collection will be on display from 12:00pm onwards, as our donuts are freshly crafted in store each morning.

Our products are made fresh each day in our boutiques and should be enjoyed on the day of purchase. Consumption within a few hours of purchase is recommended. The donuts are delicate and should be handled carefully, avoiding high temperatures.

If you would like to be part of the Donutelier family, please email jobs@donutelier.co.uk with your CV. Please note that only successful applications will be contacted. If you don’t hear back within 24-48 hours, the vacancy may have already been filled.

Yes! We offer digital and physical vouchers. You can purchase directly here.

None of our donuts or pastries contain alcohol. The gelatine used in our products is fish gelatine.

We are not Kosher, however, for further information on vegetarian and dietary friendly products please email squad@donutelier.co.uk.

From our Donut Collection, only the Chocolate Pretzel donut is Vegetarian. All of our pastries are Vegetarian, including one vegan option, with the exception of the Strawberry Cream Croissant and Raspberry Danish, which are not vegetarian.

Our Vegan Collection currently includes one pastry, which you can view here. We also prepare speciality coffees and hot chocolates with plant-based milk alternatives. None of our products are currently gluten-free.

Our vegan pastry does not contain egg, available to view here. All of our donuts and other pastries do contain egg. We do not advise allergy sufferers to consume our products due to the risk of cross-contamination.

Many of our products contain nuts. We strongly advise anyone with a nut allergy not to consume our products due to the risk of cross-contamination.

Yes, please follow the link to place a corporate order here. We happily offer a 10% discount on orders of 50+ donuts.

Please email squad@donutelier.co.uk for any business-related enquiries.

Please email squad@donutelier.co.uk to request our Landlord pack and discuss property opportunities.